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Login failed "ssl certificate problem unable to get local issuer certificate"

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bettina.werner
intosite
bettina.werner's picture
Login failed "ssl certificate problem unable to get local issuer certificate"

Hi,

suddenly we had local problems to login in InDesign/InCopy CC 2014, we got "ssl certificate problem unable to get local issuer certificate". With the Content Station there was no problem.

We deleted the Cache, Prefs, there is no Proxy. We updated the smart Connection. Still the login failed.

Not till we copy a intermediate.crt into my Woodwing Folder under Application Support and activate in the WWSettings <SCEnt:SSL enable="true"  cacertPath="Macintosh HD:Library:Application Support:WoodWing:intermediate.crt"/> 

After that we could login without any error. We want to understand why, we got the help from our service provider without any explanation. Could explain anybody this to us?

Thanks, regards,

Bettina Werner