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log management

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Stephen.Collier
RBI-UK
Stephen.Collier's picture
log management

Is there a way of copying to a text editor, printing or emailing the text of a log management file in Smart Mover? The file contains many errors that are too great in number for a series of screengrabs.

 

 

jim.meyer
Varsity Systems, LLC
jim.meyer's picture

Stephen...

Yes, you can find the "raw" log fiel for a particular Process in /Library/Application Support/Smart Mover Service Support/Smart Mover Processes/<Process Name>/Log.  It is a simple text file with "|" delimiters.

On Windows the Smart Mover Service Support folder can be found in the "Program Data" folder.

If you need to send the Logs to Support it is best to select the Process in Mover Manager then hit the File->Export Process menu.  This will create a zip file that includes the Log along with all the Task settings.